Welcome to your new team

Small Business

Virtual Assistants

Unlock VA is a specialized agency supporting Business Owners Scale with Efficiency.

Cut Costs & Book More Jobs with

Expert VAs

Leading small business owners use Unlock VA to handle calls, book appointments, and follow up with leads so they can focus on growing their business.

Let us help you stay ahead of the competition!

Answering & Scheduling Dispatch

Never miss a booking again!

Our VAs handle your calendar like pros, making sure you never double-book, forget a client, or waste time chasing down confirmations.

Customer Support

We can handle customer inquiries
with patience and professionalism ensuring excellent service and client satisfaction.

Billing, Estimates & Invoices

Your team has work to do, so let us handle invoicing and collecting payments so you can stay ahead of the game.

Admin & CRM Support

Let's admit it: Paperwork can drag you down.

Our VAs can tackle data entry, CRM updates, and all those tedious admin tasks so you can focus on what you do best....growing your business.

All at a fraction of the cost - NO overhead.

  • Administrative Tasks

    CRM Management

    Customer Support

    Calendar/Appointment Scheduling

    Data Entry

    Document Preparation

    File Organization

    Client Follow-Ups

    Reporting and Analytics

  • Dispatch Coordinator Tasks

    Schedule and Dispatch Service Calls

    Communicate with Field Technicians

    Manage Service Calendars

    Optimize Routing for Efficiency

    Handle Emergency Service Requests

    Maintain Service Records

    Track Job Progress

    Inventory Management

  • Lead Generator Tasks

    Generate and Qualify Leads

    Outbound Calls

    Email Campaigns

    Social Media Prospecting

    Appointment Setting

    Follow-Up on Missed Calls

    Upload Leads to CRM/Dialer

    Manage and Request Online Ratings

Get Started Today

Simple Pricing Plan

$9/Hour

$400 One Time Start Up Fee

Special Discount Offered During Discovery Call

Full Support Team Included: Client Success Manager, QA Manager, Tools & Service Expert, Onboarding Support.

Wait...that's it?

No Hidden Fees

No Monthly Memberships

We want to build LONG term relationships. We let our work speak for itself - try us out, and join our UnlockVA Family.

Okay...but

I Don't Need a Full Time VA. Now what?

Welcome to

UNLOCK FREEDOM PLAN

VA's available from 10 Hours to 40 Hours Per Week!

What Can a VA Do

Admin VA

  • CRM Management

  • Prospecting

  • Inbound Calls

  • Email Management

  • Customer Support

  • Calendar/Appointment Scheduling

  • Data Entry

  • Document Preparation

  • File Organization

  • CRM Management

  • Client Follow-Ups

  • Reporting and Analytics

  • Project Coordination

  • Social Media Assistance

  • Event Planning

  • Travel Arrangements

  • Encourage Referrals

Lead Generator VA

  • Generate Leads

  • Qualify Leads

  • Outbound Calls

  • Text Campaigns

  • Follow-Up on PPC/PPL Leads

  • Email Campaigns

  • Social Media Prospecting

  • Data Mining

  • Data Scraping for Target Lists

  • Appointment Setting

  • Skip Tracing for Contact Details

  • Follow-up on Cold Leads

  • Follow-Up on Missed Calls

  • Submit Hot Leads to Pipeline

  • Upload Leads to CRM/Dialer

Lead Manager

  • Follow Up with Warm/Hot Leads

  • Screen Leads for Motivation

  • Nurture Leads

  • Build Rapport with Leads/Prospects

  • Deal Negotiations

  • Manage CRM and Lead Pipelines

  • Track Lead Performance Metrics

  • Provide Lead Status Updates

  • Negotiate Initial Offers

  • Send and Follow Up on Contracts

  • Assist with Property Valuations and Comps

  • Organize and Manage Lead Data

  • Respond to Leads Quickly

  • Nurture Cold Leads to Reactivate Interest

Property Manager VA

  • Tenant Screening

  • Lease Agreement Preparation

  • Rent Collection Tracking

  • Credit/Background Report

  • Maintenance Request Coordination

  • Property Listing and Marketing

  • Vacancy Management

  • Responding to Tenant Inquiries

  • Utility and Vendor Coordination

  • Expense and Income Reporting

  • Move-In/Move-Out Scheduling

  • Eviction Process Assistance

  • Renewal and Rent Adjustment

  • Notices

  • Property Inspection Scheduling

  • Document and File Management

  • Market Research for Rental Pricing

Social Media VA

  • Content Creation

  • Graphic Design for Posts

  • Social Media Scheduling

  • Engagement with Followers

  • Replying to Comments and Messages

  • Blogger

    • Hashtag Research

    • Social Media Analytics Reporting

    • Account Growth Strategies

    • Video Editing for Reels/Shorts

    • Caption Writing

    • Trend Research

    • Ad Campaign Management

    • Profile Optimization

    • Community Management

    • Competitor Analysis

General Business: Insurance, Mortgage, Law

  • Client Lead Management

    • Appointment Scheduling

    • Policy/Loan Application Processing

    • Follow-Up with Prospects and Clients

    • Document Preparation and Filing

    • CRM Management

    • Data Entry and Record-Keeping

    • Renewal and Payment Reminders

    • Customer Support and Inquiries

    • Quoting and Proposal Assistance

    • Market Research for Potential Clients

    • Pipeline Tracking

    • Contract and Agreement Preparation

    • Social Media Updates for Brand Awareness

    • Vendor and Supplier Coordination

Ready to get started?

See How a VA Can Save You Time & Money

Book a Free Discovery Call

Free Discovery Call

Simple, easy, normal conversation

Services Needed
Hours Per Week

I Consent to Receive SMS Notifications & Email Communication from Unlock VA. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time.

TESTIMONIALS

Trusted by Business

"First time hiring a VA and I’m glad I did. Being an owner and learning to delegate is hard. I really appreciate that UnlockVA provides a Client Success Manager who made the onboarding and daily communication easy."

- Sergio O., HVAC Business Owner IL

"I was hesitant about hiring a VA, but Unlock VA made the process seamless. My VA is well-trained, professional, and proactive. She’s helped me scale my business."

- Derek ., Small Business Owner CA

"Before my VA, I was missing potential new client calls because I was busy on a job. Now, he handles it all. Clients get fast responses, easy bookings, and he helps me collect invoices. Worth every penny!"

- Monica D., Home Cleaning Services TX

Home Service VA FAQs

Pest Control

Unlock VA provides expert virtual assistants for Pest Control companies, handling scheduling, office management, and customer inquiries—so you can focus on pest control, not paperwork.

Plus, our VAs can re-engage past customers, turning them into repeat clients and boosting your revenue!

HVAC Services & Electricians

Our team has the ability to offer round-the-clock support for HVAC and electrical businesses, handling everything from appointment setting to office management and customer inquiry and follow-up. We are proud to offer services backed by efficient operations and exceptional customer service, regardless of the season.

One hidden opportunity is that our VA's can follow-up with your existing client base to turn them into active clients once again.

Contractors/Construction

For construction companies, our team of skilled VA's will extend their services to managing your business operations and CRM software, ensuring seamless project tracking and client communication. We will handle inbound appointment setting, dispatching and quote management to keep your projects on track and your clients informed. We will also assist in collection of payments so you don't have to continue being "the bank".

Roofers

While you focus on providing excellent quality of work and services to clients, let us handle the rest. From creating and sending quotes to managing your CRM and dispatching, our team supports your day-to-day operations, ensuring you never miss an opportunity for growth.

Landscapers

We love helping our Landscaper clients "cover more ground" by assisting with appointment setting, quote dispatching, and marketing support, helping you capture more leads and manage projects efficiently. We’re here to ensure your business is also receiving timely payments from customers and we will help re-engage past clients to turn them into current clients once again.

Residential/Commercial Cleaning Services

We can provide expert virtual assistants for residential and commercial cleaning companies, handling scheduling, office management, and customer inquiries—so you can focus on cleaning, not admin work.

Our VAs can also follow up with past clients, turning one-time jobs into recurring business and increasing your revenue!.

Plumbers

Our ongoing support for plumbers includes appointment setting, bookkeeping, and managing communications (including night shift), ensuring you’re always ready to respond to your clients’ needs. With our VA's help, you can focus on providing reliable plumbing services, knowing your operations are in expert hands.

Insurance Agents

Outside of ensuring every inbound call is answered, we assist with appointment setting, quote creation, CRM and office management which allows you to focus on delivering superior services while growing. We help ensure every quote is delivered and paid (on time) and our team can help follow-up with your existing client base to keep them renewing.

Wait....my type of Business isn't listed here?

We’d love to list every home service business, but that would take longer than a deep cleaning or a full HVAC install. If you help homeowners, we can help you. Let’s chat and see how our VAs can support your business!

How are the VA's Managed and Monitored?

At Unlock VA, we’ve developed a comprehensive management and monitoring system to ensure our VAs consistently deliver exceptional results for our clients.

Dedicated Client Success Managers (CSMs):

Each client is assigned a professional CSM who serves as your direct point of contact. Our CSMs are highly trained to oversee VA performance, track productivity, and provide ongoing coaching to refine skills. They actively monitor Key Performance Indicators (KPIs) tailored to your goals, ensuring your VA is consistently meeting or exceeding expectations.

Provide Daily End-of-Day Reports (EODs)

Performance Reviews and Coaching

Streamlined Tools and Processes

Proactive Problem Solving

How Soon Can My VA Start?

At Unlock VA, we pride ourselves on a seamless and efficient onboarding process. Your VA is ready to start immediately after selection, with no downtime between your decision and their first day of work.

Can You Help With Onboarding and Tool Set Up?

We provide comprehensive onboarding support, ensuring that everything is set up for success from day one. Our team of tools experts is available to assist with integrating the necessary systems. This allows your VA to hit the ground running and begin contributing to your business goals without delay.

With our proactive approach, you can rest assured that your VA will be fully prepared and ready to make an impact from the moment they join your team.

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