Virtual Assistants
Unlock VA is a specialized agency supporting Business Owners Scale with Efficiency.
Leading small business owners use Unlock VA to handle calls, book appointments, and follow up with leads so they can focus on growing their business.
Let us help you stay ahead of the competition!
Answering & Scheduling Dispatch
Never miss a booking again!
Our VAs handle your calendar like pros, making sure you never double-book, forget a client, or waste time chasing down confirmations.
Customer Support
We can handle customer inquiries
with patience and professionalism ensuring excellent service and client satisfaction.
Billing, Estimates & Invoices
Your team has work to do, so let us handle invoicing and collecting payments so you can stay ahead of the game.
Admin & CRM Support
Let's admit it: Paperwork can drag you down.
Our VAs can tackle data entry, CRM updates, and all those tedious admin tasks so you can focus on what you do best....growing your business.
Administrative Tasks
CRM Management
Customer Support
Calendar/Appointment Scheduling
Data Entry
Document Preparation
File Organization
Client Follow-Ups
Reporting and Analytics
Dispatch Coordinator Tasks
Schedule and Dispatch Service Calls
Communicate with Field Technicians
Manage Service Calendars
Optimize Routing for Efficiency
Handle Emergency Service Requests
Maintain Service Records
Track Job Progress
Inventory Management
Lead Generator Tasks
Generate and Qualify Leads
Outbound Calls
Email Campaigns
Social Media Prospecting
Appointment Setting
Follow-Up on Missed Calls
Upload Leads to CRM/Dialer
Manage and Request Online Ratings
Simple Pricing Plan
$9/Hour
$400 One Time Start Up Fee
Special Discount Offered During Discovery Call
Full Support Team Included: Client Success Manager, QA Manager, Tools & Service Expert, Onboarding Support.
Wait...that's it?
No Hidden Fees
No Monthly Memberships
We want to build LONG term relationships. We let our work speak for itself - try us out, and join our UnlockVA Family.
Okay...but
I Don't Need a Full Time VA. Now what?
Welcome to
UNLOCK FREEDOM PLAN
VA's available from 10 Hours to 40 Hours Per Week!
Admin VA
CRM Management
Prospecting
Inbound Calls
Email Management
Customer Support
Calendar/Appointment Scheduling
Data Entry
Document Preparation
File Organization
CRM Management
Client Follow-Ups
Reporting and Analytics
Project Coordination
Social Media Assistance
Event Planning
Travel Arrangements
Encourage Referrals
Lead Generator VA
Generate Leads
Qualify Leads
Outbound Calls
Text Campaigns
Follow-Up on PPC/PPL Leads
Email Campaigns
Social Media Prospecting
Data Mining
Data Scraping for Target Lists
Appointment Setting
Skip Tracing for Contact Details
Follow-up on Cold Leads
Follow-Up on Missed Calls
Submit Hot Leads to Pipeline
Upload Leads to CRM/Dialer
Lead Manager
Follow Up with Warm/Hot Leads
Screen Leads for Motivation
Nurture Leads
Build Rapport with Leads/Prospects
Deal Negotiations
Manage CRM and Lead Pipelines
Track Lead Performance Metrics
Provide Lead Status Updates
Negotiate Initial Offers
Send and Follow Up on Contracts
Assist with Property Valuations and Comps
Organize and Manage Lead Data
Respond to Leads Quickly
Nurture Cold Leads to Reactivate Interest
Property Manager VA
Tenant Screening
Lease Agreement Preparation
Rent Collection Tracking
Credit/Background Report
Maintenance Request Coordination
Property Listing and Marketing
Vacancy Management
Responding to Tenant Inquiries
Utility and Vendor Coordination
Expense and Income Reporting
Move-In/Move-Out Scheduling
Eviction Process Assistance
Renewal and Rent Adjustment
Notices
Property Inspection Scheduling
Document and File Management
Market Research for Rental Pricing
Social Media VA
Content Creation
Graphic Design for Posts
Social Media Scheduling
Engagement with Followers
Replying to Comments and Messages
Blogger
Hashtag Research
Social Media Analytics Reporting
Account Growth Strategies
Video Editing for Reels/Shorts
Caption Writing
Trend Research
Ad Campaign Management
Profile Optimization
Community Management
Competitor Analysis
General Business: Insurance, Mortgage, Law
Client Lead Management
Appointment Scheduling
Policy/Loan Application Processing
Follow-Up with Prospects and Clients
Document Preparation and Filing
CRM Management
Data Entry and Record-Keeping
Renewal and Payment Reminders
Customer Support and Inquiries
Quoting and Proposal Assistance
Market Research for Potential Clients
Pipeline Tracking
Contract and Agreement Preparation
Social Media Updates for Brand Awareness
Vendor and Supplier Coordination
Ready to get started?
Free Discovery Call
Simple, easy, normal conversation
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"First time hiring a VA and I’m glad I did. Being an owner and learning to delegate is hard. I really appreciate that UnlockVA provides a Client Success Manager who made the onboarding and daily communication easy."
- Sergio O., HVAC Business Owner IL
"I was hesitant about hiring a VA, but Unlock VA made the process seamless. My VA is well-trained, professional, and proactive. She’s helped me scale my business."
- Derek ., Small Business Owner CA
"Before my VA, I was missing potential new client calls because I was busy on a job. Now, he handles it all. Clients get fast responses, easy bookings, and he helps me collect invoices. Worth every penny!"
- Monica D., Home Cleaning Services TX
Unlock VA provides expert virtual assistants for Pest Control companies, handling scheduling, office management, and customer inquiries—so you can focus on pest control, not paperwork.
Plus, our VAs can re-engage past customers, turning them into repeat clients and boosting your revenue!
Our team has the ability to offer round-the-clock support for HVAC and electrical businesses, handling everything from appointment setting to office management and customer inquiry and follow-up. We are proud to offer services backed by efficient operations and exceptional customer service, regardless of the season.
One hidden opportunity is that our VA's can follow-up with your existing client base to turn them into active clients once again.
For construction companies, our team of skilled VA's will extend their services to managing your business operations and CRM software, ensuring seamless project tracking and client communication. We will handle inbound appointment setting, dispatching and quote management to keep your projects on track and your clients informed. We will also assist in collection of payments so you don't have to continue being "the bank".
While you focus on providing excellent quality of work and services to clients, let us handle the rest. From creating and sending quotes to managing your CRM and dispatching, our team supports your day-to-day operations, ensuring you never miss an opportunity for growth.
We love helping our Landscaper clients "cover more ground" by assisting with appointment setting, quote dispatching, and marketing support, helping you capture more leads and manage projects efficiently. We’re here to ensure your business is also receiving timely payments from customers and we will help re-engage past clients to turn them into current clients once again.
We can provide expert virtual assistants for residential and commercial cleaning companies, handling scheduling, office management, and customer inquiries—so you can focus on cleaning, not admin work.
Our VAs can also follow up with past clients, turning one-time jobs into recurring business and increasing your revenue!.
Our ongoing support for plumbers includes appointment setting, bookkeeping, and managing communications (including night shift), ensuring you’re always ready to respond to your clients’ needs. With our VA's help, you can focus on providing reliable plumbing services, knowing your operations are in expert hands.
Outside of ensuring every inbound call is answered, we assist with appointment setting, quote creation, CRM and office management which allows you to focus on delivering superior services while growing. We help ensure every quote is delivered and paid (on time) and our team can help follow-up with your existing client base to keep them renewing.
We’d love to list every home service business, but that would take longer than a deep cleaning or a full HVAC install. If you help homeowners, we can help you. Let’s chat and see how our VAs can support your business!
At Unlock VA, we’ve developed a comprehensive management and monitoring system to ensure our VAs consistently deliver exceptional results for our clients.
Dedicated Client Success Managers (CSMs):
Each client is assigned a professional CSM who serves as your direct point of contact. Our CSMs are highly trained to oversee VA performance, track productivity, and provide ongoing coaching to refine skills. They actively monitor Key Performance Indicators (KPIs) tailored to your goals, ensuring your VA is consistently meeting or exceeding expectations.
Provide Daily End-of-Day Reports (EODs)
Performance Reviews and Coaching
Streamlined Tools and Processes
Proactive Problem Solving
At Unlock VA, we pride ourselves on a seamless and efficient onboarding process. Your VA is ready to start immediately after selection, with no downtime between your decision and their first day of work.
We provide comprehensive onboarding support, ensuring that everything is set up for success from day one. Our team of tools experts is available to assist with integrating the necessary systems. This allows your VA to hit the ground running and begin contributing to your business goals without delay.
With our proactive approach, you can rest assured that your VA will be fully prepared and ready to make an impact from the moment they join your team.